DSM Business Services Ltd. has many years of experience in Global Project and IT Service Management within all aspects of Information Technology environments.
We are results driven, by delivering our core competencies and working together to deliver value to your business.
During our many years of experience, our employees have gained training and knowledge in many Project Management methodologies and IT Service Management processes, using one or a hybrid to deliver the most value to our customers.
Our Services
Welcome
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EXCELLENCE in Global Project & IT Service Management
Projects:
Project Manager
Agile Project Manager
Scrum Master
Service Delivery Manager
End to End Muliti-Platform Implementations - AIX, Linux, Windows, and ESX
Exchange Architecture & Configuration
Exchange Migration to Office 365
Storage Architecture & Configuration, including GPFS
High Availability, Cluster, DR, and TSA Architecture & Configuration
SRM Architecture & Configuration
VMWare Architecture & Configuration
Virtualization Integration
Disaster Recovery Test Strategy
Disaster Recovery Test Test Cases
Disaster Recovery Testing
Amdocs
Steady State:
Incident Management
Problem Management
Change Management
Request Management
Availability Management
Service Level Management
Knowledge Management
Risk Management
Service Catalogue Management
Event Management
Business Continuity Management
Crisis Management
Business Relationship Management
Capacity Management
IT Governance
Continual Service Improvement
Process Review/Creation & Documentation
SLA & Operational Reporting
Amdocs
DSM Business Services LtD.
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